Two years on Twitter

I’m coming up to my 2 year anniversary using Twitter. No, I haven’t been counting the days, there are easier ways to find out. Anyhow I thought I’d share my thoughts on the whole Twitter thing.

The first I’d heard of it was via an American, would you believe. I read in a Marketing Sherpa piece about a Peter Shankman who had set up a Facebook group called Help A Reporter Out, where journalists looking for sources could post their queries. The group soon outgrew the 1200 limit set at the time (or that was the limit on messages that could be sent out, I forget which) and a website was set up called helpareporter.com. In emails sent out there was always a mention ‘for urgent haros follow me on Twitter @skydiver’ . Out of curiosity I signed up.

Like a lot of people signing up without knowing how it works or who to follow, I floundered around for a while I’m sure, probably not talking to anyone but following links etc. I was probably following the social media gurus and blogging experts across the water. Then at some stage I found some Irish folk or they found me. I must admit it opened up a whole new world to me.

I never knew there was such a large online community in Ireland. It was almost like discovering a parallel universe. There were Open Coffees and Bizcamps and all sorts of digital meetups that I knew nothing about. The sad thing is most of these are promoted online, so if you’re not online in the right places you rarely find out about them, in my experience anyhow.

I’ve met loads of wonderful people and learned loads of fantastic things through Twitter. If you want to know something or have a query on how to do something most likely you will be able to find out via Twitter.

Once I got into it I was tweeting like a thing possesed, on my pc, laptop, blackberry and then iPhone. I couldn’t watch TV without tweeting about it and my viewing was often dictated by what others on Twitter were talking about. I’d switch to that program so I could join in the conversation. Ok, that probably sounds worse than it was. To put into context, to date I’ve 7287 tweets over 714 days, that’s an average of around 10 tweets a day. Of course some days there would be a lot more and other days hardly any or none at all.

Lately (as in the last few months) I haven’t been as active as when at my peak (on Twitter that is!). There are a number of reasons for this.

It takes time to tweet. Despite what is often said by the gurus, it does take time. Taking my average 10 a day and multiply it by 30 or 60 seconds (conservative estimate of how long it takes me to type a tweet) gives you 5 or 10 minutes a day simply typing. Now factor in time spent reading other peoples tweets, copying and pasting interesting links and following links to read an article or blog post that someone is sharing. It doesn’t take long before an hour or two is spent. Basically, engaging in conversations online (or offline) takes time, otherwise you’re just broadcasting.

Adverse effect on productivity. Because of the time spent on Twitter, especially during working hours, it definitely meant I was less productive on the tasks I should have been focusing on. It’s very easy to get pulled into reading tweets, following links and chatting away. Mainly because it’s so enjoyable. If major news starts to break, as it regularly does, then it’s very hard to pull yourself away. But now I’m happy to wait until I hear the news on radio or TV. I don’t really care if I’m not one of the first to know about some political scandal or somebody dying.

I like to daydream. This may seem at odds with the previous paragraph but actually it complements my productivity. One of the side effects of Twitter and the Internet as a whole is information overload. In any given day I could read dozens of articles and blog posts across a range of subjects. They would be informative, educational and entertaining. I enjoy reading them and have learned a lot, for which I am thankful. But it meant my brain was soaking in vast amounts of information without getting a chance to rest. Now if I’m waiting somewhere, waiting for something to download, waiting to meet someone or simply just waiting, I let my mind wander. I daydream, I engage in people watching, I think about issues affecting my work or private life. You need to give your brain a chance to wander to let the creative juices flow.

Plancast and Foursquare. These two services have eliminated some of my reasons for logging in to Twitter. Plancast keeps me updated on events that people whose opinions I value are attending. I get a notification email telling me that so and so is attending such and such. It’s a great tool. Foursquare allows me to ‘check in’ at various locations and posts it to Twitter and Facebook should I choose to allow it. So instead of Tweeting ‘I’m getting new tyres for the car’ I check in to the tyre shop on Foursquare and can also add a comment. I have another reason for doing this. If I’m in one of my customers premises, I’ll check in and announce it to my friends on Twitter and Facebook. This gives my customers some extra publicity and hopefully translates into extra business for them. You also get lovely virtual ‘badges’ for regular use :)

Family Time. This is the main reason I cut back on tweeting outside of work hours. I have four fantastic children, the eldest of whom is five years, the youngest is five weeks. From the time I finish work to when they go to bed only adds up to a couple of hours. The best gift you can give a child is your time. I try to give them that gift every day. Then when the kids are in bed there’s my wonderful wife who is also equally deserving of my attention. It takes me a good hour to check that she has completed the household chores to my satisfaction! What’s a man to do :)

There’s other minor things as well I’m sure, but I’ve gone on long enough. I’m not knocking Twitter, I still think it’s a great tool (if that’s what you call it). Social Media apparently affects the brain like falling in love. It triggers the release of the generosity-trust chemical in our brains, the cuddle chemical, in other words oxytocin. If that be so, I think my love affair with twitter seems to have come to an end, but we will always remain good friends

Funnily enough when I logged onto Twitter before finishing this post it was down. She must be sulking.

Nowadays I just get the chance to jump in and out occasionally and I find if I’ve missed a few days it seems to take a while to get back into it.

But who knows, maybe someone will come up with virtual twiagra and our love affair can blossom once again.


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The Idiot’s Guide to Internet Success!

Q: How long will it take me to get insanely rich?

A: Depends on you. Probably two weeks. Some people take as long as a month.

Q: Does it take hard work or long hours to get insanely rich?

A: No. This is the Internet.

Q: Can just anybody get insanely rich?

A: Yes. This is the Internet.

Q: How do I proceed?

A: As you’re surfing around the net you’ll see banners and links that say things like “Make Fourteen Million Dollars in Ninety Days, Click Here to See How!” Simply click the link to get started.

Q: It won’t really take ninety days though, will it?

A: Of course not. They just say that so you’ll be pleasantly surprised and so it doesn’t sound like hype.

Q: Okay, I’ve found one that says “Retire to Your Own Caribbean Isle in One Month!” Is that good?

A: Perfect.

Q: What does MLM mean?

A: Nobody really knows. Morons Lose Money has been snidely suggested by the little-brains.

Q: I signed up and now I sell low phone rates. They say it’s the easiest thing to sell because everyone uses a phone. And since it’s MLM, by the time my third level is operating I’ll be making $345,915.45 per week.

A: Conservatively.

Q: They say the first step is to get my mother into the program. Why is my sponsor happy that Mom has Alzheimers?

A: Your sponsor is a shrewd business person. People with any sort of memory disorder make the best targ… uh, clients. You can switch your mother’s long distance carrier for her, and then start calling the other members of her support group.

Q: That sounds a little fishy.

A: The ends justify the means. You are offering people substantial savings on long distance. It’s for their own good.

Q: How else can I get new business?

A: Spam. Spam. Spam.

Q: I thought spam was bad.

A: No, spam is good. Anyone who says it’s bad is just jealous because their brains are too small.

Q: But won’t I lose my web host and ISP?

A: In the get-rich-quick business, it’s important to cultivate a zen-like non-attachment to service providers.

Q: What else can I do to promote my new business?

A: Here’s a list of suggestions:

–Sign up with a free website provider and fill your site with zany colors and flashy banners.

–Join every free banner exchange.

–Get your own free-for-all links page.

–Join every opt-in email list with the word Money, Rich or Lackwit in the title.

–Buy software that submits your site URL to the 15,000 most important search engines. –Buy software that submits your ad to the 50,000 most-read free classified sites.

–Hire a bulk emailer.

–Sponsor a golf tournament.

Q: Okay, I’ve done all that and I’m still not rich. I haven’t even driven my hit counter to its knees yet. What am I doing wrong?

A: It’s possible that you’re not very bright. Consult one of your friends who has retired on their Internet earnings.

Q: What if I don’t have any friends who have retired on their Internet earnings?

A: Then contact someone on the Internet who has retired on their Internet earnings.

Q: What if I’ve never heard of anyone retiring from their Internet earnings?

A: Well, then maybe you can be the first.

———————————————————-

Hope you enjoyed this and I must admit I didn’t write it, simply a copy and paste job from a joke newsletter I received (Yes, part of my job entails reading jokes for publishing them in the Tipp Tatler). Hopefully someone will read it before ‘investing’ money in some get rich quick scheme.

Now I’ve got to go and sort out the paper work to collect the lotto winnings from that country I’ve never heard of and help that widow transfer her deceased husband’s millions to my account.

Where’s my cheque book?

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More bureaucratic bullshit

Last week I sought to register a new business name with the Companies Registration Office in Ireland to launch a new magazine, a sister magazine if you like to an existing one.

Today I received a letter from the CRO stating that I would have to resubmit the forms because “It appears that the business is located at your residential address. Given the nature of your business it would seem more appropriate that your business would be better located at a commercial premises

Extract from CRO letter

Extract from CRO letter

What the hell gives the CRO the right to tell me where the most suitable place to run my business is?

Do they even know what it entails to run my business?

I have run my business from an old kitchen table at the foot of my bed.

I have run my business from cafes with free wifi.

I have run my business from another country for God’s sake.

Why the hell should it matter where I run a business from so long as I at least try?

Why does some bureaucratic bullshit delay me in my attempts to start something new, maybe even create employment (heavens forbid) while someone with a clipboard offers me unasked for advice on where best to run a business from?

I despair, I fucking despair

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Online PR with Damien Mulley

Way back in January I attended a course in Online PR run by Damien Mulley of Mulley Communications. The course was announced in ’09 and the first batch of people to leave their names on the Facebook Page for Online PR in Ireland got to attend. Thanks to my skills of observation and swiftness with a keyboard and mouse I was in (I know, I know, not so swift in writing this blog post though was I?).

The day long course covered a range of topics such as the basics of online communications, developing a communications bible and a communications philosophy, working with blogs, Twitter, Forums etc. Finding tools – who is talking about you online and crisis communications.

I won’t go into explaining all about the above as that is expertly done by Damien himself (yes, that’s it, click on the links). An incredible amount of news stories are generated as a result of PR, over half at least, according to this research. So knowing and understanding the importance of PR is vital.

I guess the main thing I took from the day was the importance of reputation management. What kind of reputation do you want portrayed about your business. How to monitor what’s being said about you. Who in your organisation should be responsible for representing it online. And most importantly, how to respond when the shit hits the fan.

Darragh Doyle gave a great example on what happened the previous week with boards.ie and how they responded.

For some interesting media monitoring cases studies have a look at O Leary Analytics

The need for Online PR or reputation management is not just the preserve of large corporations or government bodies. It also applies to individuals. How many times have you heard about employers searching through a  prospective candidates Facebook/Bebo etc. account. Indeed in my latest recruiting quest I came across a CV of a potential candidate. Upon Googling the name the first result that appeared was a newspaper report of a court case involving the would be candidate and former employers. Not exactly the best first impression to create is it?

If you care anything about your online reputation, whether business or personal, it is most certainly worth your while clicking through to the links above to Damien’s posts and attending  one of his courses.

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Print media starts to fight back

Magazines the power of print

For years lovers of the Internet and Social Media have predicted the death of print media. It is true that sales of magazines and newspapers have declined Worldwide along with the advertising revenue which accompanies them. I don’t accept for a minute however that print media will soon be extinguished anymore than ‘video killed the radio star‘. Yes, things will have to be done differently by magazine and newspaper publishers. Some will survive and thrive and others will just die, the same as they did before the Internet and in other industries.

Anyhow, this subjects warrants a much longer post than I currently have time to write, but I will come back to it. This post has been prompted by a campaign that has begun in the US by 5 leading magazine publishers who have teamed together promoting magazines and the power of print. Below is their ‘Good News’ celebration video. What do you think? Is print dead or does it have a future?

And if you want something else to Tweet about, here’s another video

Twenty Tweetable Truths about Magazines

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Turn websites, blogs etc into PDFs

Every now and then, like everyone else, I come across websites that do useful stuff. Just last night I found PDFmyURL thanks to cnet.

Simply put, it converts websites into PDFs making it handy for reading offline, putting on an e-book reader or just filing away. Updated versions of Adobe reader have a ‘Read out loud’ function (click on view at top of the PDF, it’s located at the bottom (for my non tech readers)) This means that the blind and visually impaired can listen to websites, blogs etc. being read out without having to install software to do so. I think that’s pretty good.

Best of all PDFmyURL is free and extremely easy to use. So off you go now and convert this blog (not the whole thing, just whatever posts appear on the main page) into a pdf and read at your leisure.

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Sometimes Social Media is useless, go where your customers are

Would it be better to Tweet about it?

Would it be better to Tweet about it?

I saw this sign recently and thought to myself, ‘Fair play to the publican for making an effort’.

Clonmore is a village in Co. Tipperary about 6km from Templemore. As far as I know there’s only one pub in it ‘Fitzpatrick’s’ and this is where Eamon McCann was playing.

The publican could just sit around and complain about the death of rural pubs and give out about the drink driving laws, politicians etc.

Instead he’s being proactive and fighting for every last customer. I don’t know if made the signs and hung them up himself. I don’t think it matters.

Now some would say that maybe he should set up a Facebook Fanpage, a Twitter account, video the bands and put them on YouTube (see update below), start a blog and all the rest of it.

For what? To become the expert on Country Music bands playing in Clonmore?

It wouldn’t matter how many followers or fans he had, the profile of a typical Eamon McCann fan from Tipperary does not have a Twitter account. The book they are most likely to be absorbed in, is a bingo book father than Facebook. So rather than waste time learning all about these new tools and using them to no avail he uses a simple, but effective  marketing tool aimed at his prospective audience.

The simplicity of the design is pure brilliance. It answers all the important questions, who? what? where? when? The placement of the signs at junctions and entrances to surrounding towns and villages  ensures that anyone in the area that would be interested in whatever country band is playing will know about it.

The fact that he’s not using Social Media also means that he can engage and connect with his customers when they are in his premises rather than having his head buried in a laptop or handheld device.

I’m not dismissing Social Media as an effective tool for business. God knows I use it enough myself. But it irks me when I read that it is the only way. It’s more about knowing your customer and going where they are.

A classic example of this is the complete absense of any Irish Google Ads when you search for ‘Farming Ireland’ or ‘Agriculture Ireland’. (When I mentioned this via Twitter, it was suggested, rather brazenly, that farmers didn’t have any money to buy anything that was advertised.) I can’t think of any other industry, big or small, where there isn’t some kind of bidding war over industry specific keywords.

I delved deeper into the ‘long tail’. Searches for ‘calf nuts’, ‘dairy milk substitute suckler calves’ ‘artificial insemination cattle sheep’ still yielded no results. Don’t even ask me where those terms came from. As The Breffmeister might say “They were in my brain waiting to come out”

Why wasn’t anyone targetting all the farmers in the country online? Maybe they just don’t go online.  How do you target them? Go where they go. Newspapers, Magazines, TV, Radio, The Mart, The Ploughing Championships.

There’s a vast segment of the population who never have and never will go online let alone engage with Social Media. Don’t put all your eggs in the one basket, you reap what you sew, make hay while the sun shines (ok, no more). If you are succeeding in business through your online activity alone, keep it up.

But if you are finding it hard to get new customers and seem to have exhausted all online efforts, maybe it’s time you tried something new.

Update:

Since writing this I’ve come across a YouTube video with Finbar Dennehy playing in Clonmore (see below). It’s not by the publican himself but who knows, maybe it might start a trend.

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When I was a millionaire

Way back when I was a millionaire I spent the Summer on the Cote D’Azur in the South of France. Long days passed basking in the Mediterranean sunshine, swimming in the warm, clear blue waters of the Cap d’Antibes. I brushed shoulders with movie stars at the Cannes Film Festival and made numerous excursions to Monte Carlo, the playground of the rich and famous.

I did some work while I was there, an hour in the morning and an hour, sometimes two, at night. Not every day, but as much as was required to keep my businesses going. That was back in the early 90’s when there weren’t too many millionaires in Ireland. Life was good. I hadn’t a care in the World.

Recently I read a copy of Tim Ferris’ bestseller ‘The Four Hour Workweek’ as recommended to me originally by James Kennedy at Bizcamp Limerick.

It brought to mind my Summer in Nice living the millionaire lifestyle.

Technically speaking I wasn’t actually a millionaire. I merely lived the life of one.

Yes, I lived in the sunny South of France and did all those things I mentioned earlier. I did the things that a lot of us fantasize about doing if we won the lotto. The only difference being I hadn’t a million pounds. Not even close to it. In fact I was pretty much penniless. The business I had which required an hour of my time each morning required no training and very little skill or technical knowledge.

For an hour each morning along the Promenade Des Anglais I set up camp and washed car windscreens at the traffic lights. During that hour I earned, on average, more than I did for a days work in my previous job as a trainee accountant in Mullingar. Granted the career prospects were less appealing, but the hours were great. And you got a break every time the lights turned green.

My night time job was a little more glamorous. I had conceived the idea and being confident that it would work, I handed in my notice in the Brasserie where I had worked as a barman for 3 weeks. Then I planned to find an Art student to carry out my plan. A chance encounter by my flatmate with some Irish girls on my last day at work proved very fruitful. We were invited to a party in their flat that night and as luck would have it, one of them had done Art in college. I kid you not.

I bought a Polaroid camera and borrowed a sheet of plywood from a building site. The girls set to work and painted one of those things you put your head through to have photos taken (the photo below explains better:)). I set up shop each night in Marche Aux Fleurs, the centre of night life in Nice. There were several other street traders and entertainers. I charged 40 Francs (about £4 at the time) a photo (10 francs if you used your own camera). Each photo sheet cost around 5 francs if I remember rightly. At the end of the Summer when I was returning home I sold the board to a pub for 200 Francs.

Anyone for a holiday photo momento?

Anyone for a holiday photo momento?

The painting nearly completed

The painting nearly completed

It wasn’t very a very glamorous way to make a living. Although I did meet Goldie Hawn while trying to sell her a photo. Of course I didn’t realise it was her at first, until I stood back with arms folded and said ‘Jasus, do ya know something? You’re the spitting image of Goldie Hawn’. When she ran off into the crowd then I realised my missed photo opportunity.

About 2 weeks later after accompanying some friends to the airport I saw a fella who looked just like Bono pass me going into the airport. Get a grip on yourself Derry I said to myself, just cause you met Goldie recently doesn’t mean they’re all famous. A few later I got a thank you letter from my friends with following photo enclosed.

The time I nearly met Bono.

The time I nearly met Bono.

Anyhow, why am I telling you all this? I’m not sure myself. I think I’m re-evaluating my modus operandi. I quiet like  the thoughts of having more free time to play with the kids and romance my wife. I was never into flash cars or having the latest fashion (although I do like gadgets) or building the biggest house. I enjoy my work, so much so that it doesn’t seem like work, but it still has to be done. And that does take up my time. I like the idea of outsourcing and it’s something I will be trying to implement more and more of. With all the technology currently available it is possible to run a business from anywhere.

Then maybe I will be able to spend another full Summer in the South of France with my young family while only having to work a few hours a day. But not washing windscreens or selling photos.

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Oh social meeja, social, social, social, socialmeeja

I was driving on the motorway recently at about 1 or 2am. As you can imagine it was quiet deserted and relaxing to drive on. To keep myself alert and awake I decided to write a song. Or should I say write new words for an existing song. I had used the same song many years ago while living in Paris and rewrote it for a party piece. Anyhow, this time around it’s based around social media in Ireland. I’ve mentioned names and websites that just fit into the lyrics or rhyme or just popped into my head at the time. So don’t feel left out if you’re not included but you can buy me a pint if you are :)

To give you a reminder of the air of the song play the video below

How’s it goin’ there everybody,
From LinkedIn, Facebook and Twitter tonight.
Here I am in my old armchair
Is there anyone else online out there?
There’s my profile and my avatar
My last blog post didn’t get too far,
MySpace Bebo, it’s all uphill,
Years gone by, I’m learnin’ still.
Tweets and tweople everywhere.
If it’s Twitter you want,
You should go to Claire.

Chorus

Oh, Socialmeeja
Social, social, social, socialmeeja

Everybody needs a break,
Go talk shop or cook a steak.
Open coffee in lots of places,
You’ll always see familiar faces.
Others go to de-stress in France,
Visit Bizcamp if you get the chance.
Some people just love uploading,
Others could spend all day coding.
Blog awards come round each year,
I’ll win some time if I persevere.
Some jet off to ….. California
But I always go to Socialmeeja

Chorus

I always tweet on a Thursday night,
With me beer and me laptop screen upright.
I like to hit Facebook,
In around Friday afternoon.
This gives me time to get my thoughts together,
I don’t want to update about the weather.
Stumble upon or Digg it out,
You’d never know what it’s all about!
There’s a Dutchman who likes LinkedIn,
And a Peter that does landscaping.
And there’s Tommy, Bernie and Pat Fitzgerald,
Twittering photos all over the World.
Foley, Hookie and Rick O’Shea
On the radio every day.

Chorus

The multitudes, they flocked in throngs
Sharing videos and songs.
Facebook pages, get some fans.
With prizes, raffles, whatever you can.
Mighty craic, grumpy bollix,
Marketeers and followerolics.
Udoo, Igo and Krishna De,
Free API and the fail whale.
Connector nights and Twestivals,
I don’t seem to have any ‘normal’ pals.
Tweetups, Twineups, they’re here to stay
Britney put that thing away!
There’s YouTube, Podcasts, Loud reviews
Qik, Twitpic all citizen news.
Who’s following me, who’s following them.
This is heaven, social media hell
Who cares? Who can tell?
(Anyone for the 1000th follower now?)

Chorus

What happened then it made me frown,
A Denial of Service meant the site was down.
Mafia wars I will not play,
Don’t invite me now, please stay away.

………………………………..

And then I just got tired and decided it was time to stop. So if you feel like finishing the song or adding lines, whatever, be my guest.

This video caught my eye while getting the other one and I had to put it in. What with Arthurs Day and all that. You know yourself

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Ryanair do it again

Whether you love or hate Ryanair you’ve got to love how they get so much free publicity just by being completely outrageous. Dublins98 radio station did a parody song and created a video about Michael O Leary’s plans to offer standing room on flights.

What was Ryanairs reaction? They put it on their website

Not bad publicity for Dublins98 either, well done to Dave and guys.

Here’s the video

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